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Who we are
Our website address is: https://buytrezo.com
TREZÒ – U.S. Privacy Policy
TREZÒ – U.S. Privacy Policy TREZÒ (“TREZÒ LLC,” “we,” or “us”) understands the importance of privacy and we take our responsibility to protect it seriously. This Privacy Policy (the “Policy”) describes our privacy practices for information we may collect and use about website visitors and customers. This Policy applies to information collected through our U.S. website, www.buytrezo.com (the “Site”), and through interactions with customers. It describes the types of personal information we may receive, how we may use and disclose the information, and certain rights and options individuals may have regarding their information. Use of our Site is also subject to our Terms and Conditions, which are available here. By using our Site, creating an account with us, or otherwise providing us with personal information relating to you or other individuals, you expressly consent to the information handling practices described in this Policy and you acknowledge and confirm that you have permission to provide us with all personal information provided. If you do not agree with this Policy or our Terms and Conditions, please do not use our Site or register for an account with us.
Information We Receive
A. Personal Information For the purposes of this Policy, “personal information” is any information that identifies, relates to, describes, is reasonably capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular consumer or household. The types of personal information we receive includes the following categories. - Contact information – first name, last name, physical address, email address, date of birth, country, and telephone number. - Customer account information – customer ID, account username, account password, account number, and other information that we may request or that you may provide relating to your account. - Transactional information – payment method, payment details (including payment card information), transaction and payment history, and order history (type and size of items purchased). - Marketing information – details regarding promotional materials and communications you may have requested or received from us and information on your marketing or communication preferences. - Communication information – copies of communications and inquiries you have submitted to us (including through email, calls, and features available on the Site) and any surveys you may provide relating to your views and opinions on our goods and customer service. - Device and usage information – details regarding how and when you use our Site and Services, including the device used to connect to our Site or software, your IP address, the frequency and duration of your usage, the pages you view, what websites or search terms referred you to the Site, your browser time, browser plug-in types and version, operating system, URL clickstream, and information about your interaction with our Site and software. We collect this information when you visit or navigate our Site, fill in forms on our Site, register to have a customer account, submit orders or engage in transactions with us, communicate with us (including by phone, email, or otherwise), visit or engage with our social media pages, participate in surveys or sponsored activities, or otherwise provide us with personal information. To the extent you make a purchase on behalf of, or provide us with information about, third parties, we will use it in accordance with this Policy. If you provide us with personal information about a third party, you confirm that you have the consent of the third party or are otherwise entitled to share such personal information with us and that you have made the information in this Policy available to the third party. Please note that we may aggregate or anonymize any personal information we receive so it can no longer identify you. In that event, the information is no longer considered “personal information” and can be used by us for any purpose.
B. Automatically Collected Usage and Device Information Like most websites, our Site uses various technologies to automatically collect information about visitors. Those technologies include: - Cookies. Cookies are small text files that a website transfers to a visitor’s device for recordkeeping purposes. We use cookies to personalize visitors’ experiences on our website, provide content that we believe may be of interest, track visitor trends and patterns, engage in marketing and advertising, and otherwise analyze our Site traffic. For further information about cookies, including how to refuse cookies, please visit www.allaboutcookies.org. Please note that if cookies are disabled, you may not be able to enjoy certain features of our Site. - Log Files and Device Identifiers. We use log files to track actions occurring on the Site and collect data about visitors, including IP address, browser type, Internet service provider, referring/exit pages, date/time stamps, and device identifiers. - Web beacons and other technologies. Our App may use other tracking tools, including web beacons (also known as clear gifs, pixel tags, and single-pixel gifs), which are small electronic images embedded in content and email messages that are not ordinarily visible to users. Web beacons allow us to track pages and content accessed and viewed by users, as well as to monitor email readership. - Analytics. Our Site may also use third-party analytics tools such as Google Analytics. You can find more information about how data is collected and processed in connection with the Google Analytics service here. You can also read Google’s privacy policy here. We also use certain first-party analytics tools to collect information about your use of the Services, such as Clickstream. These tools may collect information through actions triggered by your use of the application outside of direct engagement with the Services. The information collected through these technologies may be combined with personal information or aggregated with other information on Site visits. We may share information about your use of our Site with our advertising and analytics partners, who may combine it with other information that you previously provided to them. For more details on the cookies we use and the purpose for which they are used, please see our Cookie Policy.
C. Information from Other Sources We may obtain both personal and non-personal information about you from business partners, contractors, suppliers, and other third parties and add it to your account information or other information we have collected. We, and the third parties we engage, may combine information we collect from you over time, and across the Site, with information obtained from other sources. This helps us improve the information’s overall accuracy and completeness, and also helps us better tailor our interactions with you.
D. Social Media If you interact with us or our other users regarding TREZÒ and its products on any social media platform: (a) depending on your social media privacy settings, the personal information that you submit on the social media platform may be read, collected, or used by us as described in this Policy, and (b) where TREZÒ responds to any interaction with you on social media, your account name/handle may be viewable by any and all members or users of our social media accounts. Social media platforms operate independently from TREZÒ and we are not responsible for the personal information that you choose to submit or link on any Social Media. We encourage you to review the privacy policies and settings of any social media platform with which you interact to help you understand their privacy practices.
Cookies
If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year. If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser. When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed. If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.
Embedded content from other websites
When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection. Suggested text: Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website. These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.
Who we share your data with
If you request a password reset, your IP address will be included in the reset email.
How long we retain your data
If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue. For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
What rights you have over your data
If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
Where we send your data
Visitor comments may be checked through an automated spam detection service.